Shipping policy
Shipping Policy
Last Updated: January 2026
We are committed to providing fast, reliable and secure delivery for all orders.
Order Processing
Orders are typically processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or major U.S. holidays may begin processing on the next business day.
Once your order has shipped, you will receive tracking information when available.
Shipping & Delivery
We currently ship throughout the United States.
Standard delivery typically takes approximately 3–7 business days after your order has been processed.
Delivery estimates may vary depending on your location, carrier delays, weather, holidays and other circumstances outside of our control.
Shipping Costs
Applicable shipping charges will be displayed during checkout before you complete your purchase.
Certain products or promotions may qualify for free shipping.
Order Tracking
Once your order has been shipped, tracking information will be sent to the email address provided during checkout.
Please allow up to 24–48 hours for tracking information to update after the carrier receives your package.
High-Value Electronics
For the security of our customers, certain high-value orders, including smartphones, tablets, laptops and other electronics, may require signature confirmation upon delivery.
Orders may also be subject to additional verification before shipment to help protect customers against unauthorized transactions.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please review your shipping information carefully before completing checkout. Once an order has entered fulfillment or has shipped, we may not be able to change the delivery address.
Lost or Delayed Packages
If your shipment is significantly delayed or appears to be lost in transit, please contact our customer service team so we can review the tracking information and assist with the appropriate next steps.
If tracking shows that a package was delivered but you cannot locate it, please check around the delivery location, with household members and neighbors before contacting us.
Damaged Shipments
Please inspect your package upon delivery.
If your order arrives damaged, contact us promptly and retain all original packaging and shipping materials. We may request photographs of the package and product to assist with the investigation.
Multiple Shipments
Orders containing multiple products may occasionally be shipped separately. If this occurs, you may receive more than one tracking number and your items may arrive on different dates.
Order Changes & Cancellations
We begin processing orders as quickly as possible. If you need to change or cancel an order, please contact us immediately.
We cannot guarantee changes or cancellations once an order has entered the fulfillment process.
Contact Us
If you have questions regarding shipping or an existing order, please contact our customer service team through our Contact Us page.
Please include your order number and the email address associated with your purchase so we can assist you as quickly as possible.